Month: May 2019

Cool happens to be one of my favorite words – I’m told I say it often. Now that Espressive has been named a “Cool Vendor 2019” by Gartner, I have to admit I like it even more. So, it makes sense to write a blog about what’s cool about being in the recent Gartner report,…

A flurry of startups have tried to address low adoption of intranets and service portals with the use of chatbots to automate employee self-help. These startups are integrating chatbots into collaboration tools such as Slack and Teams since these are tools employees are already using. While employees get to interact with a chatbot, to them…