Espressive and AWS
Espressive leverages the power of Amazon Web Services (AWS) to deliver Espressive Barista, our AI-based virtual support agent, as a cloud-based SaaS service. With AWS, we are able to provide the exceptional experience of a consumer-based app to enterprise customers.
Read moreWith Espressive and AWS, Use Cases Have No Limits
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The Requirement for Conversation-Level Speed

CIOs have recognized that artificial intelligence (AI) in the form of chatbots has the potential to solve two key problems: (1) low adoption of employee self-service portals, and (2) high service desk call volumes.
That assertion is correct, but it brings the requirement for conversation-level speed. Espressive delivers conversation-level speed by working with AWS.




Modern Apps Require a Modern Architecture
Unlike legacy ITSM solutions that use per-customer virtual machines (VMs), Espressive takes advantage of an elastic architecture with a modern, container-based design.
- The AWS EC2 architecture supports the performance requirements of AI-based applications
- AWS multiple data center availability, combined with the stateless connectivity of Barista, ensure maximum availability
- The container-based architecture leverages the on-demand scalability of AWS to deliver continued performance, even at peak loads with thousands of users
Redefine How Your Employees Get Help
Are you ready to increase employee satisfaction and productivity while you lower costs? We’d love to show you how.
request a demo