Author: Fran Fernandez

Espressive was named a leader in The Forrester Wave™: Chatbots for IT Operations, Q4 2022. The report states that “Espressive is a good choice for companies looking for easy-to-adopt virtual agents for employee automations and a partner that’s willing to guarantee their success.” That’s exactly what we set out to do when we founded Espressive…

Last month, ServiceNow held their annual Knowledge conference for 2021. Like in 2020, the event was moved to online due to COVID-19. While the vaccine has helped life begin to return to normal, in-person events are not expected to return until the latter half of the year. Even post vaccine, most enterprises will allow work…

If you’re a ServiceNow customer, chances are that you missed going to the annual Knowledge conference in Las Vegas last week because it was always a great place to network. As you know, due to COVID-19, they moved their event online throughout May. Stretching over an entire month makes it harder to navigate, but there…