Espressive Blog
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- By Pat Calhoun
- May 21, 2022
Staying Compliant While Using Collaboration Tools For ITSM
In today’s world of Slack and Microsoft Teams, many organizations are rethinking the concept of the “service desk”. Their employees, who have…Read More
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- By Pat Calhoun
- March 30, 2022
5 Minute No-Code Integration Delivers Automation Magic
I recently wrote a blog called “Creating an Exceptional Automation Experience.” The thesis of the blog is that automation is only worthwhile…Read More
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- By Pat Calhoun
- March 29, 2022
Creating an Exceptional Automation Experience
“It seems like every department is off building RPA bots and other automations and I’m trying to wrap my arms around how…Read More
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- By Pat Calhoun
- March 23, 2022
How Espressive is Succeeding with Partners
Building a startup and trying to convince the world that we have an awesome mouse trap is no simple feat. And certainly,…Read More
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- By Pat Calhoun
- March 15, 2022
Maximizing the ROI on Your Knowledge Management Efforts
Why Knowledge Management Fails When I was SVP of products at ServiceNow, I frequently engaged with customers who were frustrated that while…Read More
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- By Pat Calhoun
- March 8, 2022
Time To Expand Your Definition of Service Desk Automation
In 2016 I decided to leave my role as SVP of product at ServiceNow because my vision of the future was very…Read More
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- By Pat Calhoun
- January 4, 2022
Achieving The Gold Standard In IT Service Desks
Having started my career on the service desk, I know exactly what life is like answering the phone day in, day out.…Read More
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- By Pat Calhoun
- November 8, 2021
Espressive Partners With Microsoft
We had some exciting news announced during the Microsoft Ignite Conference last week: Espressive Barista now integrates with Microsoft Viva Connections. With…Read More
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- By Pat Calhoun
- October 27, 2021
Espressive Partners With Cisco
I’m excited to announce that Espressive Barista integrates with Webex by Cisco as a native app, giving customers the ability to support…Read More
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