Espressive Blog

Espressive Blog

- By Pat Calhoun
- March 27, 2020
Coronavirus: How to Eliminate Long Hold Times for Employees

Earlier this week I published the first two blogs in a three-blog series related to the impact of the pandemic…Read More
- By Pat Calhoun
- March 25, 2020
Coronavirus: Our Pandemic Policy Just Changed . . . Again!

Earlier this week I published a blog about what we learned since Coronavirus started impacting our customer base. I held…Read More
- By Pat Calhoun
- March 23, 2020
Coronavirus: What We Have Learned

During times like pandemics, wildfires, and hurricanes, employees have to cope with the new world of “mandatory work from home.”…Read More
- By Criss Marshall
- March 17, 2020
Mandatory Work from Home Due to Pandemic

With the COVID-19 pandemic, many organizations are making it mandatory for employees to work from home for an extended period…Read More
- By Leah Lindblom
- February 14, 2020
Turn Off the Phones

It’s a phrase you hear often in today’s digital age: “Turn off your phone—it’s better for your brain!” “You’ll see…Read More
- By Leah Lindblom
- February 14, 2020
Does Turning Off the Phones Work? Espressive Customers Say Yes!

I wrote another blog called “Turn Off the Phones” that discussed employee adoption of self-help chatbots and suggested that when…Read More
- By Kay Matsumoto
- February 5, 2020
The Age of Instant Gratification

“I want what I want, and I want it now”—that’s the attitude that is pervasive in the Age of Instant…Read More
- By Pat Calhoun
- January 13, 2020
NLP is the Next Buzzword

I was fortunate to co-present with a well-known AWS AI expert at a recent event where I shared my predictions…Read More
- By Pat Calhoun
- December 17, 2019
HR Leaders Are Catching Up with IT By Leveraging AI for Employee Self-Help

In February, we released the findings of a Pulse Report focused on the top IT service management (ITSM) strategies and…Read More