Espressive Blog

Espressive Blog

- By Leah Lindblom
- February 14, 2020
Turn Off the Phones

It’s a phrase you hear often in today’s digital age: “Turn off your phone—it’s better for your brain!” “You’ll see…Read More
- By Leah Lindblom
- February 14, 2020
Does Turning Off the Phones Work? Espressive Customers Say Yes!

I wrote another blog called “Turn Off the Phones” that discussed employee adoption of self-help chatbots and suggested that when…Read More
- By Kay Matsumoto
- February 5, 2020
The Age of Instant Gratification

“I want what I want, and I want it now”—that’s the attitude that is pervasive in the Age of Instant…Read More
- By Pat Calhoun
- January 13, 2020
NLP is the Next Buzzword

I was fortunate to co-present with a well-known AWS AI expert at a recent event where I shared my predictions…Read More
- By Pat Calhoun
- December 17, 2019
HR Leaders Are Catching Up with IT By Leveraging AI for Employee Self-Help

In February, we released the findings of a Pulse Report focused on the top IT service management (ITSM) strategies and…Read More
- By Pat Calhoun
- July 21, 2019
What Good is Automation If It Puts You Out of Compliance?

Our vision at Espressive is a world where employees get help without friction. We do that by automating resolution of…Read More
- By Pat Calhoun
- June 13, 2019
Are Your Employees Breaking Up with Your Chatbot?

Research proves that apps better be fast, or they won’t make the cut with your employees. Here are a couple…Read More
- By Pat Calhoun
- May 29, 2019
Espressive Named a “Cool Vendor” 2019 by Gartner

Cool happens to be one of my favorite words – I’m told I say it often. Now that Espressive has…Read More
- By Pat Calhoun
- May 1, 2019
Adoption: Where Hope Is Not A Strategy

A flurry of startups have tried to address low adoption of intranets and service portals with the use of chatbots…Read More