Type: Solution Brief

Espressive Barista brings the ease of consumer virtual assistants such as Amazon Alexa into the workplace, maximizing employee adoption and reducing help desk call volume.

Espressive leverages the power of Amazon Web Services (AWS) to deliver Espressive Barista, our AI-based virtual support agent, as a cloud-based SaaS service

ServiceNow has focused on solving the problems faced by the service desk, which is likely why…