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One-Minute White Paper

Virtual Support Agent Strategies for Today’s Hybrid Workforce

Gatepoint Research and Espressive surveyed senior decision makers across a broad range of industries to understand how IT has responded to supporting a hybrid workforce and what challenges they are facing.

Gatepoint Research and Espressive surveyed senior decision makers across a broad range of industries to understand how IT has responded to supporting a hybrid workforce and what challenges they are facing.

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Espressive Barista Changes Everything

Barista, our AI-based virtual support agent, brings the ease of consumer virtual assistants into the workplace, delivering personalized experiences that maximize employee adoption and reduce help desk call volume.

Barista, our AI-based virtual support agent, brings the ease of consumer virtual assistants into the workplace, delivering personalized experiences that maximize employee adoption and reduce help desk call volume.

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4 Things Portals and Chatbots Have in Common, But Virtual Support Agents Don’t!

Portals and chatbots were built to protect IT resources—they were not designed to help employees and therefore have fallen short with only 10-15% employee adoption. Learn how virtual support agents are different.

Portals and chatbots were built to protect IT resources—they were not designed to help employees and therefore have fallen short with only 10-15% employee adoption. Learn how virtual support agents are different.

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10 Reasons Why Building a Chatbot Isn’t a Good Idea

When you build a virtual support agent like Barista rather than building a chatbot, you don't start from scratch. Instead, you can be up and running quickly without the need to hire expensive talent.

When you build a virtual support agent like Barista rather than building a chatbot, you don’t start from scratch. Instead, you can be up and running quickly without the need to hire expensive talent.

Redefine How Your Employees Get Help

Are you ready to increase employee satisfaction and productivity while you lower costs? We’d love to show you how.

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