Resources
One-Minute White Paper for HR
Virtual Support Agent Strategies for Today’s Hybrid Workforce
Espressive was curious how far HR has gone in automating employee self-help and teamed with Gatepoint Research to survey senior HR decision makers across a broad range of industries to find out.
Espressive was curious how far HR has gone in automating employee self-help and teamed with Gatepoint Research to survey senior HR decision makers across a broad range of industries to find out.
One-Minute White Paper for IT
Virtual Support Agent Strategies for Today’s Hybrid Workforce
Gatepoint Research and Espressive surveyed senior decision makers across a broad range of industries to understand how IT has responded to supporting a hybrid workforce and what challenges they are facing.
Gatepoint Research and Espressive surveyed senior decision makers across a broad range of industries to understand how IT has responded to supporting a hybrid workforce and what challenges they are facing.
Infographic
Espressive Barista Changes Everything
Barista, our AI-based virtual support agent, brings the ease of consumer virtual assistants into the workplace, delivering personalized experiences that maximize employee adoption and reduce help desk call volume.
Barista, our AI-based virtual support agent, brings the ease of consumer virtual assistants into the workplace, delivering personalized experiences that maximize employee adoption and reduce help desk call volume.
Infographic
4 Things Portals and Chatbots Have in Common, But Virtual Support Agents Don’t!
Portals and chatbots were built to protect IT resources—they were not designed to help employees and therefore have fallen short with only 10-15% employee adoption. Learn how virtual support agents are different.
Portals and chatbots were built to protect IT resources—they were not designed to help employees and therefore have fallen short with only 10-15% employee adoption. Learn how virtual support agents are different.
Infographic
10 Reasons Why Building a Chatbot Isn’t a Good Idea
When you build a virtual support agent like Barista rather than building a chatbot, you don't start from scratch. Instead, you can be up and running quickly without the need to hire expensive talent.
When you build a virtual support agent like Barista rather than building a chatbot, you don’t start from scratch. Instead, you can be up and running quickly without the need to hire expensive talent.
Redefine How Your Employees Get Help
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