"When we decided to leverage artificial intelligence in our ITSM initiative, we expected a long and expensive deployment. With Espressive, we were able to go live in just three weeks, and in the following six weeks, we automatically addressed 40 percent of our help desk requests submitted via Espressive - ultimately increasing team efficiency, and freeing us up to focus on strategic initiatives."

- Christopher Flynn, Vice President of Employee Enablement

"Espressive's Barista virtual agent offers an intuitive chat experience, with intelligent automation that understands and handles user inquiries and enhances the self-service capacity in SAIC's holistic U-Centric^TM end user solution. We look forward to expanding our relationship."

- Sarah Sanchez, Vice President, End User Solutions

"As the leading AI security company, we are well placed to judge the various approaches for deploying AI for ITSM. The Espressive team understands how to apply AI to make it easy for employees to get help, which in turn will drive ITSM adoption. In our evaluation, we made sure the Espressive solution was quick to deploy, would learn from experience to get smarter, and would not require expensive AI resources."

- Kumud Kalia, Chief Information and Technology Officer