Predictive and generative multi-turn experience.
BaristaGPT is our advanced platform architecture that enables our fully automated, intent-less employee co-pilot, Barista. BaristaGPT delivers a true multi-turn experience with an array of LLMs incorporated into the platform, plus all the reasoning and agentic capabilities necessary to deliver exceptional internal user support.
At the core of BaristaGPT is the Barista Experience Selector, our ensemble model that includes expanded capabilities such as enterprise search, advanced troubleshooting, automations, workflow generation, AI ops, and more.
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