Automate Secure Access Requests in Seconds
Instantly and securely resolve password resets and access management challenges with AI-powered automation.
Power End-to-End Password Reset Automation
IT departments are under increasing regulatory and organizational pressure to protect access to corporate resources, making identity access management (IAM) a top priority. However, instead of focusing on larger initiatives to improve access security, most IT service desk teams are monopolized by password resets, keeping agents from focusing on more strategic initiatives.
With an automated, intelligent virtual assistant like Espressive BaristaGPT, your IT department can automate password resets to free up resources and improve MTTR. BaristaGPT can also setup passwords and manage multi-factor authentication, so employees get the access they need right when they need it.
Secure. Scalable.
Self-Service.
Solve account issues with self-service.
At any time, employees could forget their passwords or find themselves locked out of their account. This results in a loss of productivity and sometimes means employees will need help during the hours the IT service desk is not available.
BaristaGPT is available 24/7 to automatically resolves password resets in seconds by integrating directly with top IAM solutions like Okta and Microsoft Entra ID. And with built-in multi-factor authentication, employees can reset their Active Directory or SAML 2.0 compliant passwords directly from BaristaGPT, just like they do with their consumer apps.
Streamline mandated resets.
Good security practices require that organizations mandate password rests at regular intervals. BaristaGPT enables you to get ahead of impending issues by sending automated, actionable notifications regarding password resets or any system update. When an employee is due for a mandatory reset, they will receive an in-app notification from BaristaGPT with the ability to update their password in the same application—no need to get the IT service desk involved.
Simplify access management.
A forgotten password or lack of access to a tool means employee productivity either comes to a halt or can’t even begin. BaristaGPT simplifies access management by automating user authentication, authorization, and role-based access controls. By integrating BaristaGPT with existing enterprise systems, employees have one place to go to prevent account lockouts, get account access, and reset passwords automatically.
In addition, BaristaGPT automates granting or revoking access to certain apps, licenses, or distribution lists to keep company resources secure. This reduces the manual workload for IT staff, minimizes the risk of human error, and ensures that access permissions are consistently applied across the organization.
