The Perfect Blend
An exceptional cup of coffee isn’t just about the coffee beans. It takes the perfect blend of ingredients and steps to come out right...
What’s In a Name, Logo, Website?
As the famous Shakespearean question goes, "What's in a name?" But in today's visually driven world, we might ask ourselves, "What's in a logo?"
Your New Service Desk Superstar: a Barista!
We recently held a Barista Café User Group at Espressive headquarters, where customers shared their strategies for leveraging our product to do more with less.
AI Today Podcast: The Future of Virtual Agents in 2023
I recently connected with Kathleen Walch for an episode of the AI Today podcast to discuss Espressive’s founding story and my industry predictions for 2023...
The Next Phase In Quiet Quitting
When I decided to leave ServiceNow back in 2016 to focus on my next startup, I held a very high bar for who I wanted on the journey.
Espressive: “…A Chatbot Platform Aligned to Customer Success”
As Chief Customer Success Officer, I felt it was important to write a blog about what the Forrester Report had to say about Espressive and customer success...
Espressive Barista: "An Easy-to-adopt Virtual Agent"
The Forrester report states that “Espressive is a good choice for companies looking for easy-to-adopt virtual agents for employee automations and a partner..."
Espressive Is A Leader
Forrester cited Espressive as a Leader in The Forrester Wave™: Chatbots for IT Operations, Q4 2022 report. That in itself is an honor, but there are two...