x
gartner tool vendors report
request a demo
Experience More

Experience More

Collateral

    • Datasheet

    Barista Smart Ticketing

    Smart Ticketing, a unique capability of Espressive Barista, our AI-based virtual support agent (VSA), eliminates the need for help desk… Read More

    • Datasheet

    Barista Employee Language Cloud

    The Barista Employee Langue Cloud (ELC) enables Espressive Barista (our AI-based virtual support agent) to understand the language of employees… Read More

    • Datasheet

    FAQ Management Tool

    The new FAQ Management tool is an industry first technology that is intuitive and easy to use. Unlike competitive solutions… Read More

    • Solution Brief

    Barista Case Management

    IT departments have sophisticated IT service management (ITSM) tools such as ServiceNow, Cherwell, and Ivanti that work for them, but… Read More

    • Solution Brief

    Espressive Barista, AI-Based Virtual Support Agent

    For years help desk agents have been monopolized by employees asking the same questions over and over again. When that… Read More

    • Integration Brief

    Espressive Barista Integration with ServiceNow

    ServiceNow has focused on solving the problems faced by the IT help desk, which is likely why you invested in… Read More

    • Integration Brief

    Espressive Barista Integration with Cherwell

    Cherwell Service Management is a comprehensive service desk verified for eleven ITIL® processes. But its real power is its flexibility… Read More

    • Integration Brief

    Espressive Barista Integration with Ivanti

    Ivanti Service Management is a modern ITSM solution that provides enterprise, end-to-end service management capabilities… Read More

    • Solution Brief

    Espressive and AWS

    Espressive leverages the power of Amazon Web Services (AWS) to deliver Espressive Barista, our AI-based virtual support agent, as a… Read More

TOP

Case Studies/eBooks

TOP

Infographics

TOP

Research/Whitepapers

TOP

Use Case Briefs

    • IT Use Case Brief

    IT Service Management Use Cases

    You invested in your IT portal for employee self-help to alleviate the load on your help desk by deflecting tickets… Read More

    • HR Use Case Brief

    HR Service Management Use Cases

    HR teams have always been focused on achieving high employee satisfaction, retention, and productivity. But as important as these… Read More

    • Use Case Brief

    Barista Laptop Refresh

    As laptops age, they become a security risk, have a negative impact on employee productivity, and can cost more to… Read More

    • Use Case Brief

    Barista Password Reset

    Whether initiated by a mandatory reset for security compliance or simply because a password was forgotten, resetting passwords is one… Read More

    • Use Case Brief

    Barista QR Codes

    Barista, our AI-based virtual support agent (VSA), uses contextual QR codes to deliver a new way to engage with your… Read More

    • Use Case Brief

    Barista QR Codes for Healthcare

    Barista QR codes eliminate the friction associated with healthcare professionals reporting problems, initiating requests, checking into events, providing feedback, and… Read More

    • Use Case Brief

    Barista Use Case for Office 365

    Barista is the only virtual support agent (VSA) with a use case that is specifically designed to assist employees and… Read More

    • Use Case Brief

    Barista Use Case for Sales

    In sales, productivity is everything. Top executives argue that cutting the time new reps spend on closing their first deal… Read More

TOP

Webinars/Videos

Redefine How Your Employees Get Help

Are you ready to increase employee satisfaction and productivity while you lower costs? We’d love to show you how.

request a demo