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Video

Fixing a Slow Laptop with Automated Self-Help

By integrating Barista with RPA vendors like Resolve, you can enable Barista to automate self-help for more complex issues, such as diagnosing and repairing a slow laptop for an employee.

By integrating Barista with RPA vendors like Resolve, you can enable Barista to automate self-help for more complex issues, such as diagnosing and repairing a slow laptop for an employee.

Video

Auto Provisioning Barista Tenants in Microsoft Teams

As a company grows, demand for virtual environments from different areas of the business becomes more frequent and difficult to manage. With Barista, you can automate new virtual environment creation directly from a chat.

As a company grows, demand for virtual environments from different areas of the business becomes more frequent and difficult to manage. With Barista, you can automate new virtual environment creation directly from a chat.

Webinar

Why Automating Employee Self-Help Is Required in a Hybrid World

Espressive and Resolve Systems review the findings of the Gatepoint studies and their implications on the state of IT along with the benefits of automating employee self-help with a virtual agent for a hybrid world.

Espressive and Resolve Systems review the findings of the Gatepoint studies and their implications on the state of IT along with the benefits of automating employee self-help with a virtual agent for a hybrid world.

Video

How to Build a Custom Integration

While Barista comes with out of box automations to help streamline the service desk, you can also build one from scratch in order to automate as many workflows as possible.

While Barista comes with out of box automations to help streamline the service desk, you can also build one from scratch in order to automate as many workflows as possible.

Case Study

Espressive and Atlassian Joint Integration Case Study

How Guardant Health combatted rising demands on their IT help desk by integrating Espressive Barista, an AI-based virtual support agent, with their ITSM solution.

How Guardant Health combatted rising demands on their IT help desk by integrating Espressive Barista, an AI-based virtual support agent, with their ITSM solution.

Webinar

From Office Centric to Human Centric: The Case for Conversational AI

Gartner predicts by 2023, three-quarters of HR service management inquiries will be initiated through conversational platforms. Is now the time to implement a virtual employee assistant to automate HR inquiries?

Gartner predicts by 2023, three-quarters of HR service management inquiries will be initiated through conversational platforms. Is now the time to implement a virtual employee assistant to automate HR inquiries?

eBook

The Definitive Guide to Virtual Agents

How do you deploy a virtual agent that will give you high ticket deflection, while improving employee satisfaction and workforce productivity? This definitive guide gives an in-depth understanding of what you need to know.

How do you deploy a virtual agent that will give you high ticket deflection, while improving employee satisfaction and workforce productivity? This definitive guide gives an in-depth understanding of what you need to know.

Case Study

Fitness Company Brings 24/7 Support to Team Members For IT, HR, and Finance Inquiries

This fitness company deployed Barista, integrated with ServiceNow, via Microsoft Teams and as an app on all shared devices to provide a single place for their team members get IT, HR, and Finance help.

This fitness company deployed Barista, integrated with ServiceNow, via Microsoft Teams and as an app on all shared devices to provide a single place for their team members get IT, HR, and Finance help.

Datasheet

Espressive Barista Integrations with HR Systems

Barista integrates with leading HR systems, such as Workday, to give employees one place to go for immediate, personalized answers to all their HR-related questions.

Barista integrates with leading HR systems, such as Workday, to give employees one place to go for immediate, personalized answers to all their HR-related questions.

One-Minute White Paper

Virtual Support Agent Strategies for Today’s Hybrid Workforce

Gatepoint Research and Espressive surveyed senior decision makers across a broad range of industries to understand how IT has responded to supporting a hybrid workforce and what challenges they are facing.

Gatepoint Research and Espressive surveyed senior decision makers across a broad range of industries to understand how IT has responded to supporting a hybrid workforce and what challenges they are facing.

Redefine How Your Employees Get Help

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