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Barista Conversational Surveys, available with Espressive Barista, are the first AI-based surveys designed to inform decision making while triggering actions… Read More

Smart Ticketing, a unique capability of Espressive Barista, our AI-based virtual support agent (VSA), eliminates the need for help desk… Read More

The Barista Employee Langue Cloud (ELC) enables Espressive Barista (our AI-based virtual support agent) to understand the language of employees… Read More

The new FAQ Management tool is an industry first technology that is intuitive and easy to use. Unlike competitive solutions… Read More

IT departments have sophisticated IT service management (ITSM) tools such as ServiceNow, Cherwell, and Ivanti that work for them, but… Read More

For years help desk agents have been monopolized by employees asking the same questions over and over again. When that… Read More

ServiceNow has focused on solving the problems faced by the IT help desk, which is likely why you invested in… Read More

Cherwell Service Management is a comprehensive service desk verified for eleven ITIL® processes. But its real power is its flexibility… Read More

Ivanti Service Management is a modern ITSM solution that provides enterprise, end-to-end service management capabilities… Read More

Jira Service Desk, created by Atlassian, is a flexible, collaborative ITSM solution built on the Jira platform. This help desk… Read More

Espressive leverages the power of Amazon Web Services (AWS) to deliver Espressive Barista, our AI-based virtual support agent, as a… Read More

You invested in your IT portal for employee self-help to alleviate the load on your help desk by deflecting tickets… Read More

HR teams have always been focused on achieving high employee satisfaction, retention, and productivity. But as important as these… Read More

As laptops age, they become a security risk, have a negative impact on employee productivity, and can cost more to… Read More

Whether initiated by a mandatory reset for security compliance or simply because a password was forgotten, resetting passwords is one… Read More

Barista, our AI-based virtual support agent (VSA), uses contextual QR codes to deliver a new way to engage with your… Read More

Barista QR codes eliminate the friction associated with healthcare professionals reporting problems, initiating requests, checking into events, providing feedback, and… Read More

Barista is the only virtual support agent (VSA) with a use case that is specifically designed to assist employees and… Read More

In sales, productivity is everything. Top executives argue that cutting the time new reps spend on closing their first deal… Read More