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Barista Integration with SAP Ariba

By integrating Barista with SAP Ariba, employees can get live updates on their PO status at any time. Barista will dynamically pull the information from Ariba, ensuring the information is always up to date.

By integrating Barista with SAP Ariba, employees can get live updates on their PO status at any time. Barista will dynamically pull the information from Ariba, ensuring the information is always up to date.

Case Study

Data Management Company Selects Espressive for High Deflection and No-Code Integration

After evaluating several virtual agents, this data management company chose Barista integrated with Jira Service Management as their self-help solution. Barista automated their top call drivers, reducing repetitive tickets and improving MTTR.

After evaluating several virtual agents, this data management company chose Barista integrated with Jira Service Management as their self-help solution. Barista automated their top call drivers, reducing repetitive tickets and improving MTTR.

Video

Reducing Service Desk Costs with Espressive Barista

With Espressive Barista, you can reduce costs by eliminating up to 70% of your help desk tickets while recouping 1.2 weeks of productivity per employee per year.

With Espressive Barista, you can reduce costs by eliminating up to 70% of your help desk tickets while recouping 1.2 weeks of productivity per employee per year.

Video

How Espressive Barista Achieves the Highest Deflection

How does Espressive Barista return the highest adoption and call deflection rates in the industry? It’s about making Barista ultra-accessible.

How does Espressive Barista return the highest adoption and call deflection rates in the industry? It’s about making Barista ultra-accessible.

Video

Automated Self Help for Your Hybrid Workforce

As hybrid work becomes more prevalent, employees need immediate, personalized answers to enterprise-wide questions—no matter where they chose to work.

As hybrid work becomes more prevalent, employees need immediate, personalized answers to enterprise-wide questions—no matter where they chose to work.

Webinar

Enabling Organizational Change Management With Conversational AI

Criss Marshall, CMO and Employee Adoption Evangelist at Espressive, discusses how to enable organizational change management, reduce change fatigue, and increase  employee productivity with conversational AI.

Criss Marshall, CMO and Employee Adoption Evangelist at Espressive, discusses how to enable organizational change management, reduce change fatigue, and increase  employee productivity with conversational AI.

Video

Tuition Reimbursement with Barista Phone Support

Even if employees call the HR help desk, Barista can step in to issue a tuition reimbursement in real time, so they can focus on growing their education rather than worry about costs.

Even if employees call the HR help desk, Barista can step in to issue a tuition reimbursement in real time, so they can focus on growing their education rather than worry about costs.

Video

Software Request on Barista Mobile

With the Barista mobile app, employees can request access to software on their smartphone, and Barista can automatically fulfil that request via an integration with Okta.

With the Barista mobile app, employees can request access to software on their smartphone, and Barista can automatically fulfil that request via an integration with Okta.

Video

Hardware Request on Barista Mobile

With the Barista mobile app, employees can submit a hardware request whenever they need. Barista will ask any relevant questions and let them know when their request has been fulfilled.

With the Barista mobile app, employees can submit a hardware request whenever they need. Barista will ask any relevant questions and let them know when their request has been fulfilled.

Case Study

FinTech Company Automates Top Use Cases to Dramatically Improve MTTR

By integrating Barista into Slack and streamlining their top use cases, this fintech company was able to automate 500+ tickets monthly, enabling their agents to focus on more strategic initiatives while dramatically improving MTTR.

By integrating Barista into Slack and streamlining their top use cases, this fintech company was able to automate 500+ tickets monthly, enabling their agents to focus on more strategic initiatives while dramatically improving MTTR.

Redefine How Your Employees Get Help

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