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IT Use Case Brief

IT Service Management Use Cases

Barista automates employee self-help, keeping repetitive questions from monopolizing your help desk and can automate workflows, such as password reset and equipment refresh, while delivering 24/7 coverage for work from home.

Barista automates employee self-help, keeping repetitive questions from monopolizing your help desk and can automate workflows, such as password reset and equipment refresh, while delivering 24/7 coverage for work from home.

HR Use Case Brief

HR Service Management Use Cases

Barista answers employee questions on an endless number of topics covering the entire employee lifecycle and can automate employee workflows, such as vacation requests and onboarding, while delivering 24/7 coverage for work from home.

Barista answers employee questions on an endless number of topics covering the entire employee lifecycle and can automate employee workflows, such as vacation requests and onboarding, while delivering 24/7 coverage for work from home.

Use Case Brief

Barista Laptop Refresh

Barista makes it easy to refresh laptops and other hardware by proactively informing employees when they are eligible for an upgrade and by providing an Amazon-like shopping experience to order their new equipment.

Barista makes it easy to refresh laptops and other hardware by proactively informing employees when they are eligible for an upgrade and by providing an Amazon-like shopping experience to order their new equipment.

Use Case Brief

Barista Password Reset

With multi-factor authentication, employees can reset their Active Directory or SAML 2.0 compliant passwords directly from Barista, just like they do with their consumer apps, and your help desk never has to get involved.

With multi-factor authentication, employees can reset their Active Directory or SAML 2.0 compliant passwords directly from Barista, just like they do with their consumer apps, and your help desk never has to get involved.

Use Case Brief

Barista QR Codes

Barista uses contextual QR codes to deliver a new way to engage employees. QR codes eliminate the friction associated with reporting IT problems, checking into the service desk, reporting laptop issues, and more.

Barista uses contextual QR codes to deliver a new way to engage employees. QR codes eliminate the friction associated with reporting IT problems, checking into the service desk, reporting laptop issues, and more.

Use Case Brief

Barista QR Codes for Healthcare

Barista QR codes eliminate the friction associated with healthcare professionals reporting problems, initiating requests, checking into events, and more. By incorporating QR codes, healthcare organizations can improve efficiency, service delivery, and employee satisfaction.

Barista QR codes eliminate the friction associated with healthcare professionals reporting problems, initiating requests, checking into events, and more. By incorporating QR codes, healthcare organizations can improve efficiency, service delivery, and employee satisfaction.

Use Case Brief

Barista Use Case for Office 365

Barista provides immediate, personalized answers to employee questions about Office 365, reducing calls to the help desk, increasing employee productivity, and enabling organizations to get the most out of their Office 365 investment.

Barista provides immediate, personalized answers to employee questions about Office 365, reducing calls to the help desk, increasing employee productivity, and enabling organizations to get the most out of their Office 365 investment.

Use Case Brief

Barista Use Case for Sales

Barista provides salespeople with answers to questions, proactively notifies them of important events, and helps guide them through complex processes with ease—that means more time to focus on selling, less on searching.

Barista provides salespeople with answers to questions, proactively notifies them of important events, and helps guide them through complex processes with ease—that means more time to focus on selling, less on searching.

Redefine How Your Employees Get Help

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