AI can automate the onboarding process, leaving a strong impact on new hires and increasing new hire retention. Learn the 5 steps to ensure successful onboarding starting the day the offer is signed.
5 Reasons Why Your ServiceNow Catalog is Not Delivering and How to Turn That Around
Learn the 5 reasons why IT service catalogs are failing, and how to create a shopping experience that will delight employees while saving significant time and cost to create.
How to Achieve Conversation-Level Speed When Using AI in Your Enterprise
Many enterprise software vendors have tried to bolt AI onto older architecture, which never works. Learn the 4 questions you should ask vendors before implementing an AI-based virtual support agent or chatbot.
5 Steps to Getting Your ITSM Shift Left Strategy Right
Have you implemented a strategy to “shift left” in ITSM by deploying portals and chatbots, only for employee adoption to be 10 to 15%? Learn the strategies for getting your shift left strategy right.
Espressive Barista, AI-Based Virtual Support Agent for IT
Barista automates your help desk, reduces your IT budget, and keeps your workforce productive by automating the resolution of employee issues and keeping repetitive questions from monopolizing your help desk.
Barista provides salespeople with answers to questions, proactively notifies them of important events, and helps guide them through complex processes with ease—that means more time to focus on selling, less on searching.
