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Stay on Hold or Get Immediate Help? You Choose.

Rather than lose 30 minutes of productivity waiting on the phone, Barista can step in to automatically fix your issues in real time—without losing your place in line.

Rather than lose 30 minutes of productivity waiting on the phone, Barista can step in to automatically fix your issues in real time—without losing your place in line.

Video

Fixing a Slow Laptop with Automated Self-Help

By integrating Barista with RPA vendors like Resolve, you can enable Barista to automate self-help for more complex issues, such as diagnosing and repairing a slow laptop for an employee.

By integrating Barista with RPA vendors like Resolve, you can enable Barista to automate self-help for more complex issues, such as diagnosing and repairing a slow laptop for an employee.

Video

Auto Provisioning Barista Tenants in Microsoft Teams

As a company grows, demand for virtual environments from different areas of the business becomes more frequent and difficult to manage. With Barista, you can automate new virtual environment creation directly from a chat.

As a company grows, demand for virtual environments from different areas of the business becomes more frequent and difficult to manage. With Barista, you can automate new virtual environment creation directly from a chat.

Video

How to Build a Custom Integration

While Barista comes with out of box automations to help streamline the service desk, you can also build one from scratch in order to automate as many workflows as possible.

While Barista comes with out of box automations to help streamline the service desk, you can also build one from scratch in order to automate as many workflows as possible.

Video

Microsoft Teams With Espressive Barista

Learn how to use Barista on Microsoft Teams, including how to access the Barista Homepage to view current tickets, announcements, and any pending approvals.

Learn how to use Barista on Microsoft Teams, including how to access the Barista Homepage to view current tickets, announcements, and any pending approvals.

Video

Automating GitHub Access on Slack

Barista automates the process of adding employees to a GitHub team—without ever having to leave Slack.

Barista automates the process of adding employees to a GitHub team—without ever having to leave Slack.

Video

Software Provisioning On A Browser

Barista automates software provisioning requests from employees, including automating the approval process and notifying the employee when their request has gone through.

Barista automates software provisioning requests from employees, including automating the approval process and notifying the employee when their request has gone through.

Video

Espressive Barista At-A-Glance

Barista is an AI-based virtual support agent that brings the ease of digital assistants like Amazon Alexa into the workplace by delivering personalized answers that return the highest call deflection rates in the industry.

Barista is an AI-based virtual support agent that brings the ease of digital assistants like Amazon Alexa into the workplace by delivering personalized answers that return the highest call deflection rates in the industry.

Video

PTO Request

Repetitive questions such as, “How do I request PTO?” will monopolize your help desk team. With Barista, employees get the answers they need and can even submit a PTO request at the same time.

Repetitive questions such as, “How do I request PTO?” will monopolize your help desk team. With Barista, employees get the answers they need and can even submit a PTO request at the same time.

Video

Password Reset

Repetitive questions such as, “How do I reset my password?” will monopolize your help desk team. Barista walks employees through creating their new, secure password—no need to get your help desk team involved.

Repetitive questions such as, “How do I reset my password?” will monopolize your help desk team. Barista walks employees through creating their new, secure password—no need to get your help desk team involved.

Redefine How Your Employees Get Help

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