Espressive Blog
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- By Fran Fernandez
- November 30, 2022
Espressive Barista: “An Easy-to-adopt Virtual Agent”
Espressive was named a leader in The Forrester Wave™: Chatbots for IT Operations, Q4 2022. The report states that “Espressive is a…Read More
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- By Pat Calhoun
- November 15, 2022
Espressive Is A Leader
Monday was an exciting day as we were able to share with our employees, customers, and prospects that Forrester cited Espressive as…Read More
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- By Pat Calhoun
- October 10, 2022
How Do You Get “The Outliers” To Adopt Your Virtual Agent?
I attended a quarterly business review for one of our strategic customers this morning and the topic of adoption came up. They…Read More
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- By Pat Calhoun
- October 4, 2022
Why Your Service Desk Agents Want AI
I met with the CIO of a large healthcare provider today who is an Espressive customer and talked about the exciting opportunity…Read More
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- By Nelson Veiga
- September 14, 2022
How To Evaluate Technology Platforms to Ensure ROI
Today’s ever-changing world is pressing IT and HR leaders to review strategies and approaches to almost everything – with a focus on…Read More
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- By Criss Marshall
- August 30, 2022
Employee Adoption Doesn’t Just Happen; You Need to Spark the Change
William McKeon-White, a Forrester analyst, recently presented at a webinar with Pat Calhoun, founder and CEO of Espressive, titled: “IT Service Desks…Read More
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- By Pat Calhoun
- May 21, 2022
Staying Compliant While Using Collaboration Tools For ITSM
In today’s world of Slack and Microsoft Teams, many organizations are rethinking the concept of the “service desk”. Their employees, who have…Read More
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- By Pat Calhoun
- March 30, 2022
5 Minute No-Code Integration Delivers Automation Magic
I recently wrote a blog called “Creating an Exceptional Automation Experience.” The thesis of the blog is that automation is only worthwhile…Read More
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- By Pat Calhoun
- March 29, 2022
Creating an Exceptional Automation Experience
“It seems like every department is off building RPA bots and other automations and I’m trying to wrap my arms around how…Read More
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