Espressive Blog
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- By Pat Calhoun
- January 11, 2023
AI Today Podcast: The Future of Virtual Agents in 2023
I recently connected with Kathleen Walch for an episode of the AI Today podcast to discuss Espressive’s founding story and my industry…Read More
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- By Pat Calhoun
- December 15, 2022
The Next Phase In Quiet Quitting
When I decided to leave ServiceNow back in 2016 to focus on my next startup, I held a very high bar for…Read More
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- By Alex Yupanqui
- December 14, 2022
Espressive: “…A Chatbot Platform Aligned to Customer Success”
As Chief Customer Success Officer, I felt it was important to write a blog about what the Forrester Report had to say…Read More
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- By Fran Fernandez
- November 30, 2022
Espressive Barista: “An Easy-to-adopt Virtual Agent”
Espressive was named a leader in The Forrester Wave™: Chatbots for IT Operations, Q4 2022. The report states that “Espressive is a…Read More
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- By Pat Calhoun
- November 15, 2022
Espressive Is A Leader
Monday was an exciting day as we were able to share with our employees, customers, and prospects that Forrester cited Espressive as…Read More
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- By Pat Calhoun
- October 10, 2022
How Do You Get “The Outliers” To Adopt Your Virtual Agent?
I attended a quarterly business review for one of our strategic customers this morning and the topic of adoption came up. They…Read More
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- By Pat Calhoun
- October 4, 2022
Why Your Service Desk Agents Want AI
I met with the CIO of a large healthcare provider today who is an Espressive customer and talked about the exciting opportunity…Read More
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- By Nelson Veiga
- September 14, 2022
How To Evaluate Technology Platforms to Ensure ROI
Today’s ever-changing world is pressing IT and HR leaders to review strategies and approaches to almost everything – with a focus on…Read More
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- By Criss Marshall
- August 30, 2022
Employee Adoption Doesn’t Just Happen; You Need to Spark the Change
William McKeon-White, a Forrester analyst, recently presented at a webinar with Pat Calhoun, founder and CEO of Espressive, titled: “IT Service Desks…Read More
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