Espressive Blog
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- By Pat Calhoun
- June 21, 2021
Employee Interaction Predictions Work Like Magic: Easing the Return to the Office
Building a language model is hard – really hard – for a whole host of reasons. But once it is…Read More
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- By Fran Fernandez
- June 15, 2021
6 Things You Should Know About the ServiceNow Virtual Agent
Last month, ServiceNow held their annual Knowledge conference for 2021. Like in 2020, the event was moved to online due…Read More
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- By Pat Calhoun
- June 15, 2021
Hyperautomation is Here to Stay: Here’s How to Find Success in the New Hybrid Workplace
When the pandemic began, digital transformation became a major priority as organizations looked to modernize the workplace, keep up with…Read More
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- By Leah Lindblom
- May 20, 2021
Digital Transformation Should Start with Your IT Help Desk. Here’s Why.
The 2020 pandemic brought seismic shifts to organizations, the economy, and the world, impacting both employees and employers. While work…Read More
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- By Leah Lindblom
- March 31, 2021
The Definitive Guide to Virtual Agents. What You Need to Know Before You Buy.
For years, help desk agents have been monopolized by employees asking the same questions over and over again. When that…Read More
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- By Pat Calhoun
- January 1, 2021
The Employee Experience Will Become Synonymous with the Digital Experience
2020 was an unprecedented year in enterprise tech. Many digital natives shifted gears to quickly adopt a remote work environment and others…Read More
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- By Carlos Yupanqui
- October 20, 2020
First Impression: The Onboarding Experience
HR is overwhelmed these days. The pandemic has created a tremendous disruption to daily operations; there is a sudden spike…Read More
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- By Pat Calhoun
- September 15, 2020
CIO Perspective On Navigating the Safe Return Of Employees To The Workplace
Over the past several months, I have had the privilege of speaking with CIOs and IT leaders about their responses…Read More
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- By Carlos Yupanqui
- September 8, 2020
Barista: My Virtual Mentor
When starting a new job, it helps to meet that one person that will show you the ropes. Usually it…Read More
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